Shipping policy

At Cozyelle, we're committed to making your shopping experience simple, reliable, and worry-free. From the moment you place your order until it arrives at your doorstep, we work closely with our fulfillment partners to ensure your purchase is delivered safely and efficiently.

Free Worldwide Shipping

We're pleased to offer Free Worldwide Shipping on every order.

No minimum purchase is required, and there are no hidden shipping fees at checkout.

Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

During peak shopping seasons, holidays, or promotional events, processing times may be slightly longer.

Estimated Delivery Time

Once your order has been dispatched, the estimated delivery time is:

7–14 Business Days

Please note that delivery estimates may vary depending on:

Destination country
Customs clearance
Weather conditions
Public holidays
Local courier services

These factors are outside our direct control but are generally uncommon.

Order Tracking

As soon as your order ships, you'll receive a confirmation email containing your tracking information.

Tracking updates may take 24–72 hours to appear after shipment.

Customs & Import Duties

Most orders arrive without additional charges.

However, depending on your country's regulations, customs duties, VAT, or import taxes may occasionally apply. These charges are determined by local authorities and are the responsibility of the customer.