Contact information

Customer Support

At Cozyelle, providing excellent customer service is one of our highest priorities.

Whether you need assistance before placing an order or after your purchase has been delivered, our team is here to help with prompt, friendly, and professional support.


Business Information

Store Name
Cozyelle

Website
Cozyelle.store

Business Address
7745 164 St, Surrey, BC V4N 0K9, Canada

Email
support@cozyelle.store

Phone
+1 (604) 202-7558


Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)

We aim to respond to all customer emails within 24 business hours.


Contact Us About

Our support team can assist with:

  • Product information
  • Order status
  • Shipping updates
  • Returns and refunds
  • Damaged or incorrect items
  • Payment questions
  • General inquiries

For faster assistance, please include your order number and the email address used when placing your order.

Thank you for choosing Cozyelle. We're committed to making every shopping experience comfortable, enjoyable, and worry-free.