Contact Us

We'd Love to Hear From You

At Cozyelle, customer satisfaction is at the heart of everything we do. Whether you have a question about a product, need assistance with an order, or simply want to share your experience, our support team is always ready to help.

We aim to respond to all inquiries as quickly as possible and provide clear, helpful solutions for every customer.

Customer Support

Website
Cozyelle.store

Email
support@cozyelle.store

Phone
+1 (604) 202-7558

Business Address
7745 164 St, Surrey, BC V4N 0K9, Canada

Support Hours

Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)

We strive to respond to most emails within 24 business hours.

Before Contacting Us

To help us assist you faster, please include:

  • Your order number
  • The email address used for your purchase
  • A brief description of your inquiry
  • Photos (if reporting a damaged or incorrect item)

Providing these details allows our support specialists to resolve your request as efficiently as possible.

Thank you for shopping with Cozyelle. We appreciate your trust and look forward to helping you whenever you need us.